Privacy Policy

Effective Date: May 19, 2025
Last Updated: May 19, 2025

DeskForm (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Act on the Protection of Personal Information (APPI) and other applicable laws of Japan.

By using our website and services (collectively, the “Services”), you agree to the practices described in this policy.
1. Information We Collect

We may collect the following types of information from users:
(1) Personal Information

    Name

    Email address

    Company name

    IP address

    Payment information (processed via third-party providers)

    Other information you voluntarily provide through forms or contact

(2) Usage Information

    Access logs

    Browser type and device information

    Pages visited, links clicked, time spent on the site

(3) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze service usage. You can manage cookie settings through your browser preferences.
2. Purpose of Use

We use your personal information for the following purposes:

    To provide and operate our Services

    To process payments and manage subscriptions

    To communicate with you (e.g., support, updates, promotional messages)

    To improve our website and Services

    To comply with legal obligations

We will not use your personal data beyond the scope necessary for achieving these purposes without obtaining your prior consent, except as permitted by law.
3. Legal Basis for Processing

We process your personal information based on one or more of the following grounds:

    Your consent

    Performance of a contract

    Compliance with legal obligations

    Legitimate interest, such as ensuring service security and improving performance

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

    Service providers and contractors (e.g., payment processors, hosting providers)

    Government agencies or legal authorities, if required by law

    Third-party analytics tools (such as Google Analytics) for statistical purposes

Each third party is required to safeguard your information in accordance with applicable laws.
5. Cross-Border Data Transfers

Your personal data may be transferred and processed outside Japan. In such cases, we ensure appropriate safeguards are in place to protect your data, in accordance with the APPI and related guidelines.
6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described above, unless otherwise required by law. You may request deletion of your personal data, and we will comply unless we are legally obligated to retain it.
7. User Rights (Under Japanese Law)

You have the right to:

    Request access to your personal data

    Request correction or deletion of inaccurate data

    Request suspension of use or deletion under specific legal grounds

    Withdraw consent (where applicable)

To exercise your rights, please contact us at: mail@deskform.org
8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Please review this policy regularly.
10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, contact:

DeskForm
Email: mail@deskform.org